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Captiva.
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Business consulting & IT solutions · Est. 2005

The right fit, on time and within budget.

Captiva Consulting is a boutique advisory practice helping organizations plan, govern, and land complex IT and ERP programs — with you, on your side of the table.

The delivery side
System Integrator
Configures and delivers the platform under a statement of work.
Vendor
THE TABLE
Your side
Your organization + Captiva
Owns the outcome. Captiva represents your interests as the owner's advisor — never the integrator.
Client-side · independent
Our approach
Since our inception in 2005, Captiva Consulting has been a proven provider of business consulting services and IT solutions. Our responsive service and ability to deliver the right fit, on time and within budget, typically leads to repeat engagements and a long-standing relationship.
— Captiva Consulting
Why clients return

Independent advice that reduces risk, not headcount.

01

Right-fit delivery

We scope to your reality, not a template — matching effort and approach to what your program actually needs.

02

On time, on budget

Disciplined planning, change-order control, and clear gating keep timelines and costs from quietly drifting.

03

Built for repeat work

Most engagements lead to the next one. We optimize for a long-standing relationship, not a single invoice.

What we do

Independent, client-side advisory.

Captiva works on one side of the table: yours. We represent the client's interest through complex IT and ERP programs — never as the system integrator. ERP implementation is where that independence matters most, and where our record is sharpest: multiple projects delivered on time and on budget across multiple platforms for the Government of Canada.

  • 01

    Scope & SOW stewardship

    We hold the line on scope, review change orders before they land, and keep the statement of work honest as the program evolves.

  • 02

    Division-of-labor framework

    Clear boundaries between client and integrator, established early — so responsibilities never fall through the gap mid-build.

  • 03

    End-to-end testing & cutover readiness

    We prepare your team for end-to-end testing, data validation, and a controlled go-live rather than a hopeful one.

  • 04

    Decision & risk support

    An experienced counterpart to a seasoned SI, so first-time client decisions on configuration and the chart of accounts are made with eyes open.

  • 05

    Hypercare & transition

    We plan the handover to steady-state operations and the train-the-trainer path that lets your people own the system after the SI leaves.

The same principle, applied broadly

Client-side thinking beyond ERP.

The independence that makes our ERP work effective applies just as well to the decisions around it — before, alongside, and after an implementation.

A

Business consulting

Process review, operating-model design, requirements definition, and readiness assessments that get a program off to a defensible start.

B

IT solutions & advisory

System selection support, vendor and SOW review, integration planning, and pragmatic technology decisions aligned to your budget.

C

Program & project management

Seasoned PM leadership for complex initiatives, including governance, risk management, and stakeholder alignment.

Principal Consultant

The person across the table — working for you.

Martin Côté
Martin Côté, B.Com.,PMP
Principal Consultant · Captiva Consulting
Based inOttawa, ON
FocusClient-side ERP
Since2005

Martin is the Principal Consultant at Captiva Consulting, where he represents organizations as the owner's advisor through complex IT and ERP programs. His focus is client-side professional services — supporting and managing implementations from the buyer's seat, independent of the system integrator delivering the work.

He has delivered multiple ERP projects on time and on budget for the Government of Canada, across multiple platforms. His value is the experienced counterpart a first-time client needs when sitting across from a seasoned integrator: someone who knows where programs drift, how scope erodes, and how to keep the engagement constructive without giving ground that matters.

Areas of focus

Client-side ERP delivery Workday SAP Government of Canada Owner's representative SOW & change control End-to-end testing Hypercare planning Program governance

How Martin works

Direct, responsive, and pragmatic. He sets clear boundaries early, reduces friction for everyone at the table, and optimizes for the long-standing relationship that tends to follow a well-run first engagement.

Field notes

Notes from the client's side of the table.

Practical perspectives on running ERP programs, working with integrators, and protecting the buyer's interest.

Featured

Your Internal Team Can Run This Project. They Shouldn't Run It Alone.

Departments often assume internal staff can handle the client-side PM role on an ERP implementation. The real question isn't whether they're capable — it's whether they're negotiating against an experienced systems integrator without anyone in their corner who's done it before. A look at what the Phoenix pay system taught the federal government about independent project oversight, and why "augment, not replace" is the better model.

What clients say

Repeat engagements speak for themselves.

Get in touch

Let's talk about your program.

Whether you're selecting a platform, mid-implementation, or planning the next phase, a short conversation is the best place to start.